JUUUPORT: Messenger counseling for young people
Note: Messenger advice was discontinued in 2024. Regular advice via the website www.juuuport.de/hilfe/beratung is of course still possible.
Following a successful test phase, JUUUPORT is today launching data protection-compliant messenger counseling via WhatsApp and Telegram, which is intended to expand the existing online counseling via the contact form on JUUUPORT.de. The aim is to establish a low-threshold advice channel for young people where they can get quick help with cyberbullying, data theft, online rip-offs, cybergrooming, internet addiction or other online problems.
The counseling service caters to the usage habits of young people and reaches in particular those who are afraid to ask parents, teachers or friends for help or do not get any from them. The advice is provided by people of the same age without any finger-wagging and thus enables an exchange at eye level. JUUUPORT's new advice channel is particularly relevant in light of the current coronavirus situation, as teenagers and young adults do not feel left alone despite their isolation at home.
Further information about